Enable logging: If your device can't synchronize or is not synchronizing correctly, your administrator may ask for the device's log file, which contains technical details related to synchronization.If you have configured a new device and it doesn't appear in the list, check the ActiveSync settings on that device. Refresh: Select the Refresh icon (two circular arrows) to update the list of mobile devices that are synchronizing with your mailbox.(IU allows partnerships with up to 10 mobile devices.) Use this if a device is lost or stolen, or if you purchase a new device and want to stop delivery to the old unit. This will immediately end a partnership between the mobile device and the Exchange server. Delete: To remove a device from the list, select the device, and then choose the trash can icon above.This will display details about the device, including name, type, and the last successful synchronization time and date. Details: Select a mobile device from the list, and then choose the pencil icon.If multiple devices are associated with your account, highlight the device you wish to modify before selecting the desired feature. Using the "Mobile devices" screen in Outlook on the web, you may end an ActiveSync partnership with a mobile device, wipe all the data from a device, or gain access to a device for which you have lost the password. Once you've accessed a list of your synced mobile devices, you can see details about each device, including its type and the first and last times the device was synchronized. Manage the mobile devices synchronized with your Exchange account Hover over the device line to make available device management options appear.
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